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Dell Laptop Hinge Policy

Dell service rep ULISES informed me that my computer was out of warranty and I would have to pay to fix the problem caused by their software update (Alienware Respawn). I have had several issues the first two months of ownership. Dell's phone rep was wrong, and OP should keep calling until they're willing to replace the defective parts free of charge. Easy download and setup of my virus protection, photo editing, iTunes, etc. navigate here

The next morning, Fedex dropped off a keyboard. Call Dell Customer Care and purchase an upgrade from the default warranty to Complete Care. Maybe you sat it out in the sun where the plastic melted off. Use the power of your wallet to demand good customer service.

It's not a matter of cheap craftsmanship or poor materials used. Approach the communities affected directly, not here! Loosen and remove the screws found beneath the rubber caps. Please Support the EFF!

So a tech came to install it and the new drive would not install the windows system - the factory tech had not removed his/her password. Dell Alienware 17 R3 Hinge Kit - Left and Right - K6J71 - 27XC5 SKU: K6J71 Buy it for $18.95 Only 9 left in stock - order soon. The customer service people are in India. NO WebCam Port.10PCS New CD-ROM DVD drive bezel cover For Dell Inspiron 1525 1545 1526 $25.99Buy It NowFree ShippingCD-ROM DVD drive bezel cover For Dell Inspiron 1525 1545 1526 1400 1420

No exceptions. Eligible for $5.00 Economy Shipping. The first evening I was on the phone with a tech for one hour and five minutes. Follow the above steps in reverse to reassemble the Inspiron.

Are customers expected to fix their own laptops while they are still under warranty?I am completely disgusted with Dell. Dell Inspiron 15 (3558) Hinge Kit - Left and Right SKU: 08802HNGKT Buy it for $24.95 In Stock Eligible for $5.00 Economy Shipping. I find it easy to navigate and also durable. I still make my monthly payment for the privilege of owning a perfectly useless box.

HNGE - Hinge Set Details. I called both Amazon and Dell to get the warranty updated. But, instead it turned into an issue that assures he nor I will ever spend another penny on a Dell product. close[x] 123456 loading...

Dell admitted that this was the problem (and the fact is backed up in multiple blogs). check over here I am waiting on a call from the tech's supervisor who I am sure will reassure me that he/she will do their level best to resolve my problem and explain that Turn over and open the Inspiron as far as possible. 9. Dell Inspiron 17 (5758 / 5759) Hinge Kit for TouchScreen Assembly - Left and Right - SKU: 5758HNGTS Buy it for $29.95 Only 9 left in stock - order soon.

Copyright © 2017 Consumers Unified LLC. Kevin of Copperas Cove, TX on Feb. 17, 2017Satisfaction RatingI purchased a Dell Inspiron 15 Laptop for my wife to use connecting to her brother quilting machine and to manage running Eligible for $5.00 Economy Shipping. http://pghtix.com/dell-laptop/dell-laptop-wont-boot-past-dell-screen.html On the other hand, if the sole and upper separated after a few months of completely normal use, then that was probably due to a manufacturing defect.

And don't forget that continuing customer service and technical support is outstanding.Helpful?YesNoEvelyn of Hudson, Massachusetts on Jan. 2, 2017Satisfaction RatingI have owned & preferred several Dell computers, which I have enjoyed Well yesterday I figured out the hard way that it was actually the hinge BREAKING. Warning Contact Dell before taking apart your computer, as opening the Inspiron could void your warranty.

I have never seen such a bad customer service.

Those Indians people only said that they are sorry but that is how it is. Intel Core I5 processor, 8GB RAM, 1 TB HDD. She received an A.A. On 2/12/2017 I spoke with 8 different people including a supervisor.

Eligible for $5.00 Economy Shipping. I ordered one of them and it never showed up either. A local company have 5 yes 5 waiting for the same parts and repair. weblink Crappy Company!

Thank you for any and ALL help you can give me. Why didn't they recommend sending it in because it is still under warranty. Dell Latitude E5570 Hinge Kit Left and Right for Touchscreen - TS Only SKU: TS5570HNG Buy it for $18.95 Only 1 left in stock - order soon. I took it to the Geek Squad after that which I guess should have done in the first place and they told me Dell deleted my entire hard drive.

I told them that I owned a Sony laptop for 8 years and nothing fall apart, nothing broke and nothing stop working.